Support 360 Design

Cadline

[product-description]

 

Support 360 Design

The effective installation and optimisation of design, data management and collaboration platforms need specialist expertise. Support 360 allows you to get on with your day job and leave the rest to us. Complete with genuine unlimited calls, simply select the cover to suit your business
environment.

   Subscription Specialists
This is the team that you call when you need any type of help with
your software subscription. This could be guidance on how to
access your subscription, find out when your contract is due for
renewal or ask for help with using your subscription management
website.

Support Specialists
These are the teams that work with you to understand your
software problem and offer the best fix in the shortest time. We
have different teams for different problems. If you have a problem
installing the software you will speak to a member of our systems
team, if you have a question about using the software you will
speak to one of our product specialists.

Industry Specialists
This team will work with you and advise on how best to implement
your software. They have developed their expertise and
experience by using these products in organisations like yours.
Each team member has an in-depth knowledge of their assigned
products and how they are best used in real-world environments.
They are there to support you when you have a particularly
complicated problem. 

Support 360 Design

For keeping your project moving

 

  • Support 360

  • UK Support Desk

  • ISO 9001:2015 quality

  • accredited service.

  • Log problems by phone,

  • email or online.

  • 4 hour response.

  • Regular status updates.

  • Further testing if required.

  • Call escalation where

  • necessary.

  • Software efficiency.

  • Product specialists will cover ‘How do I?'

  • Industry specialists advise on technology production environment.

  • Best practices developing your and models.

  • Design workflows.

  • Product interoperability.

  • Collaboration.

  • Software optimisation.

    [product-description-end][product-specs][product-specs-end][product-benefits]

    Support 360 Design

    The effective installation and optimisation of design, data management and collaboration platforms need specialist expertise. Support 360 allows you to get on with your day job and leave the rest to us. Complete with genuine unlimited calls, simply select the cover to suit your business
    environment.

       Subscription Specialists
    This is the team that you call when you need any type of help with
    your software subscription. This could be guidance on how to
    access your subscription, find out when your contract is due for
    renewal or ask for help with using your subscription management
    website.

    Support Specialists
    These are the teams that work with you to understand your
    software problem and offer the best fix in the shortest time. We
    have different teams for different problems. If you have a problem
    installing the software you will speak to a member of our systems
    team, if you have a question about using the software you will
    speak to one of our product specialists.

    Industry Specialists
    This team will work with you and advise on how best to implement
    your software. They have developed their expertise and
    experience by using these products in organisations like yours.
    Each team member has an in-depth knowledge of their assigned
    products and how they are best used in real-world environments.
    They are there to support you when you have a particularly
    complicated problem. 

    Support 360 Design

    For keeping your project moving

     

    • Support 360

    • UK Support Desk

    • ISO 9001:2015 quality

    • accredited service.

    • Log problems by phone,

    • email or online.

    • 4 hour response.

    • Regular status updates.

    • Further testing if required.

    • Call escalation where

    • necessary.

    • Software efficiency.

    • Product specialists will cover ‘How do I?'

    • Industry specialists advise on technology production environment.

    • Best practices developing your and models.

    • Design workflows.

    • Product interoperability.

    • Collaboration.

    • Software optimisation.


    [product-benefits-end]

    £295.00

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